Terms of service

IN GENERAL

By using our service or ordering products, you accept the terms of use and delivery and return terms. The contact information given in connection with the order must be up-to-date. As a customer, you have an obligation to provide contact information so that we can serve you. If there are errors in your contact information, we will not be able to send confirmation messages or delivery notifications, or there may be problems with the delivery of your order. If you notice that you have entered the wrong contact information, please contact customer service as soon as possible. Illegal or otherwise unauthorized activity may result in the termination of delivery of services or products produced to you. We are not responsible for problems arising from incorrect information provided by the subscriber.

ORDERING

Products are ordered on the website of the online store by transferring them to the shopping cart and paying for the contents of the shopping cart at the checkout service. All customer information and payment information are treated confidentially. The contact information requested in connection with the order will not be used for anything other than the delivery of the order or the clarification of ambiguities arising in it, unless specifically stated otherwise. When ordering from the online store, you are required to have familiarized yourself with and agreed to the delivery conditions valid at any given time.

You can use the search to find the right product. It can be found in the top bar of the home page under the magnifying glass pattern or in the bottom bar of the page under Search. If you can't find the product you're looking for, you can try searching using part of the word and adding the * after it. For example, if you're searching for a book, you can type book*, which will potentially give you more and/or more versatile search results.

ORDER AND PAYMENT CONFIRMATION

After a successful order and payment transaction, an order confirmation will be sent to your email. Sending confirmation messages requires a valid email address to be provided when ordering. The recipient receives an arrival notification by text message, email and Posti's mobile application, if the recipient is using it and if the information provided by the customer in connection with the order is correct.

CORRECTNESS OF INFORMATION

We strive to update and supplement the information on our site. However, we are not responsible for the incompleteness or timeliness of the information. The purpose of the information is to provide you with general information. We reserve the right to change the information on our site.